What does this privacy policy cover?
Policy scope
What this policy covers
This policy outlines how A Big Candy may handle information connected with site visits, account activity, customer service and casino use. It also explains storage, sharing, retention and the choices available to players. Details not published on the official site should be confirmed with customer service.
Updated: 14 October 2026.
Information
Information A Big Candy may handle
| Information source | Possible information | How it may be used |
|---|---|---|
| Site visits | Browser, device and connection details may be received when you open the site. | Used to deliver pages, maintain security and support site operation where required. |
| Account activity | Registration, login and account-related information supplied by you. | Used to manage access, provide services and respond to account requests. |
| Customer service | Messages and details included in a request to customer service. | See the current terms |
| Casino use | Details linked to gameplay, promotions or account activity may be handled. | Used to operate relevant features and meet applicable obligations. |
| Payments and verification | Transaction or verification information requested through the relevant process. | Handled for account administration and compliance; exact requirements are not published on the official site. |
Only provide information requested through the intended A Big Candy channel. Do not send passwords, payment credentials or identity documents through public messages.
Use of information
How A Big Candy may use information
- Provide and maintain site and account functions.
- Respond to customer service requests and account questions.
- Support security, verification and fraud-prevention processes where applicable.
- Manage promotions, responsible-play information and communications where relevant.
The official site does not publish every processing purpose or the full list of service providers involved. Contact customer service for a privacy question.
Cookies
Cookies and browser controls
Cookie use, browser storage and tracking settings are not fully stated on the official site. Review your browser controls and the current A Big Candy notice before accepting optional storage.
Your browser may retain history, cache or downloaded files according to its own settings. Read the current privacy notice for the applicable distinction.
Storage
Storage and request records
When you access the site, technical details needed to deliver the request may be received by the relevant hosting environment, such as connection and browser information.
A fixed storage location, encryption standard and retention period are not published on the official site. Ask customer service about the current arrangements.
Sharing
Sharing and external services
Information may be shared with providers supporting hosting, security, payments, communications or legal compliance where necessary. The complete provider list is not published on the official site.
External services apply their own privacy terms. Check the destination before following a link or sending information, and provide only what is necessary.
Security
Security and sensitive details
Protect information before sending it
Use the intended secure channel for account or payment matters. A Big Candy does not publish every security measure, so confirm the destination before submitting sensitive details.
- Never disclose your password or one-time code to customer service.
- Keep recovery information private and protected.
- Check screenshots for personal or payment details before sharing them.
- Keep your browser, device and security software up to date.
Retention
Retention and deletion
| Information type | Retention or available control |
|---|---|
| Account information | Retained as needed for account administration, security or applicable obligations; the period is not published. |
| Customer service messages | Kept according to operational, security and legal requirements; ask customer service about the applicable period. |
| Payment and verification records | Retention requirements are not published on the official site and may depend on the relevant process. |
| Technical and request records | Storage and deletion depend on the hosting environment and its logging configuration. |
No fixed retention schedule is stated on the official site. Request clarification before submitting personal information.
Your choices
A Big Candy privacy policy and your options
You can limit the information you provide, review browser controls and contact customer service about privacy questions. Options may depend on your account, the request and applicable Australian requirements.
Australian players should ask clearly about access, correction, deletion, marketing preferences or account closure. The official site does not publish a dedicated privacy-request process. Privacy request guidance Use customer service to ask where and how a privacy request should be submitted. Confirm any secure verification steps before sending documents.
More information
Useful A Big Candy resources
A Big Candy privacy policy for Australian players
What the A Big Candy privacy policy covers
This A Big Candy privacy policy outlines the main data protection questions Australian players may have when using the casino site. It covers information that may be supplied, possible uses, storage, sharing, retention and available privacy choices.
The official site does not publish every processing purpose, storage location, retention period or third-party provider. Operator and licence details are also not stated on the official site, so check the current notice before submitting personal information.
A Big Candy data protection and information handled
Information supplied by a player may include registration details, login information, customer service messages and information needed for account administration. Gameplay, payment or verification information may also be handled when those features are used, although exact fields are not published.
Technical details may be received when the site is accessed, including browser, device and connection information. The precise cookies and tracking tools used by A Big Candy are not stated, so browser controls are a practical way to manage available settings.
How A Big Candy may use personal information
Information may support site functions, account access, customer service, security, verification and the handling of unusual activity. It may also support age and responsible-play obligations relevant to an online casino serving Australia, including the minimum age of 18.
Contact details may be used for service communications where relevant. A Big Candy lists customer service as available 24/7, but the official site does not publish a dedicated privacy-request process.
Storage, sharing and retention
A Big Candy does not publish a fixed retention schedule, storage country, encryption standard or complete list of data processors. Provide personal information only through the intended site channels after checking that the destination is genuine.
Information may be shared with providers supporting hosting, security, payments, communications or legal compliance where necessary. The available brand information does not identify those providers, and the applicable retention period is not published.
Privacy choices for Australian players
Provide only requested information, review browser controls and avoid personal details in public messages or unsecured channels. Marketing preferences should be checked separately from essential account, security and legal communications.
For an A Big Candy privacy enquiry, contact customer service and state whether you are asking about access, correction, deletion, marketing preferences or account closure. Confirm the recipient and secure submission method before sending identity documents.
- Read the current privacy notice before registering or depositing.
- Keep account information accurate and update it when necessary.
- Review cookies and device permissions in your browser.
- Ask customer service how to access or correct personal information.
- Do not share passwords, payment details or identity documents through public channels.
